Professional Experience
Military Leadership
United States ArmyAviation Operations
Served as a mission-qualified Blackhawk Crew Chief and repairer, directing safety maintenance and coordinates for flight crews on complex turbine aircraft systems.
Flight Instructor
Authorized as a Non-Rated Crew Member Flight Instructor. Personally accountable for flight safety curriculum, mentoring crew members, and executing standard verification programs.
Training & SOPs
Authored aviation Standard Operating Procedures (SOPs) and directed strict training programs to ensure complete regulatory compliance with military and federal flight standards.
Operational Deployments
Executed two combat deployments to Iraq, demonstrating adaptive leadership, crew coordination, and high-stress resource management in volatile environments.
U.S. Army Aviation
"Above the Best"
Maritime Crew Operations
Night Interdiction Prep
Business Operations
Jason Ross Auto SalesDealership Growth & Scale
Served as General Manager, engineering the operational frameworks that scaled active inventory from 8 vehicles to a rolling fleet of 120+ vehicles.
Revenue Management
Oversaw $1 million in monthly gross business revenue, managing operational budgets, executing cost controls, and designing strategic scaling models.
F&I & Compliance
Directed Finance & Insurance (F&I) pipeline operations, establishing strict risk compliance policies and auditing structures to secure consumer data.
Strategic Leadership
Led cross-functional teams, optimized administrative workflows, and built performance metrics that sustained rapid inventory expansion and operational alignment.
Automation & Technology
Systems & Operational ArchitectAI-Powered Responders
Designed and deployed intelligent AI-powered sales lead response systems, utilizing custom prompts and rules to handle customer engagement and route high-value leads.
Digital Records Management
Led the migration of legacy paper archives to secure digital records systems, establishing standardized digital folders, data redundancy, and automated backup schedules.
Workflow Automation
Constructed API-driven process automation sequences to link back-office inventory, vendor communication, CRM updates, and customer notification pipelines.
Process Standardization
Optimized process efficiency and eliminated communication latency by mapping workflow dependencies and deploying automated operational alerts.