Professional Experience

Military Leadership

United States Army
Active Duty Service

Aviation Operations

Served as a mission-qualified Blackhawk Crew Chief and repairer, directing safety maintenance and coordinates for flight crews on complex turbine aircraft systems.

Flight Instructor

Authorized as a Non-Rated Crew Member Flight Instructor. Personally accountable for flight safety curriculum, mentoring crew members, and executing standard verification programs.

Training & SOPs

Authored aviation Standard Operating Procedures (SOPs) and directed strict training programs to ensure complete regulatory compliance with military and federal flight standards.

Operational Deployments

Executed two combat deployments to Iraq, demonstrating adaptive leadership, crew coordination, and high-stress resource management in volatile environments.

Business Operations

Jason Ross Auto Sales
Executive Leadership

Dealership Growth & Scale

Served as General Manager, engineering the operational frameworks that scaled active inventory from 8 vehicles to a rolling fleet of 120+ vehicles.

Revenue Management

Oversaw $1 million in monthly gross business revenue, managing operational budgets, executing cost controls, and designing strategic scaling models.

F&I & Compliance

Directed Finance & Insurance (F&I) pipeline operations, establishing strict risk compliance policies and auditing structures to secure consumer data.

Strategic Leadership

Led cross-functional teams, optimized administrative workflows, and built performance metrics that sustained rapid inventory expansion and operational alignment.

Automation & Technology

Systems & Operational Architect
Systems Builder

AI-Powered Responders

Designed and deployed intelligent AI-powered sales lead response systems, utilizing custom prompts and rules to handle customer engagement and route high-value leads.

Digital Records Management

Led the migration of legacy paper archives to secure digital records systems, establishing standardized digital folders, data redundancy, and automated backup schedules.

Workflow Automation

Constructed API-driven process automation sequences to link back-office inventory, vendor communication, CRM updates, and customer notification pipelines.

Process Standardization

Optimized process efficiency and eliminated communication latency by mapping workflow dependencies and deploying automated operational alerts.